Administrative
Assistant Services

Handle Administrative Activities
with Precision & Efficiency

Contact Us
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Running a medical clinic, no matter the size, requires managing numerous clinical and administrative tasks. The volume of duties, phone calls, and regulatory requirements can create significant stress for clinic management.

We provide a tailored solution to ease this common administrative burden. Our team identifies the administrative tasks that can be efficiently handled by a dedicated external team and sets up streamlined workflows to manage them. With our highly trained administrative assistants, you can ensure your clinic operates smoothly while your in-house staff focuses on providing quality patient care.

Our qualified and experienced administrative assistants, all college-educated, professional, and fluent in English, handle the following tasks with efficiency and precision:

    Referral Management
    & Appointment Booking

  • We take over the entire referral process, including:
  • Contacting specialist clinics and submitting necessary information for the referral
  • Providing medical records, insurance details, and any other documents required
  • Communicating the confirmed referral appointment date to the referring clinic, ensuring the patient is informed
  • Handling emergency referrals swiftly
  • Following up with specialist offices to gather consult notes
  • Notifying the clinic once the referral process is complete, enabling them to schedule follow-up appointments
Appointment Booking
Prior Authorization

    Obtaining Prior Authorizations

  • We promptly contact insurance companies to secure prior authorizations by:
  • Submitting all required documents and information to the insurance company
  • Communicating the authorization number to the clinic
  • Entering completed authorization details into the EMR for billing purposes

    • Eligibility Verification

  • We perform eligibility checks for every patient to determine their financial responsibility for visits or procedures. We input the information into the EMR with alerts, allowing front desk staff to collect the appropriate payment upfront.

Additional Administrative Tasks

We handle any other administrative tasks your clinic needs, including:

  • Scheduling patient appointments
  • Rescheduling appointments as needed

By leveraging our expertise, we simplify front office tasks and enhance the efficiency of your
practice. Let DigiMedicus handle the details, so you can focus on patient care.

Get in Touch Today!